Weird Caller Tricks

So I instruct a telephone phone telephone this by Fri from "Pam," who's looking for aid alongside "personal wellness insurance." Turns out her husband's "idiot boss" had neglected to pay the grouping wellness insurance premiums, in addition to every bit a effect that conception had lapsed. At which point her "idiot husband" went on the Exchange (during Open Enrollment) in addition to signed them upward for a conception alongside Molina, to the melody of $2,100 per calendar month (you know, 'affordable'). Pam was unhappy alongside both of these events (no kidding), in addition to wanted to brand around changes.

In the meantime, she had signed upward for a UHC brusque term conception that volition expire on the 20th.,

It should besides survive noted that Pam has a pre-existing shoulder injury for which she receives periodic treatment, in addition to her "idiot husband" was lately diagnosed alongside a (thus far benign) thyroid nodule.

Hunh.

I explained that at that topographic point actually weren't a lot of insurance options here: since we're exterior Open Enrollment, in addition to I don't come across whatever Special Open Enrollment triggers inward her situation, there's non much nosotros tin produce alongside ACA-compliant plans. Nor would around other Short Term conception survive advisable, since both her shoulder in addition to straight off her "idiot husband's" thyroid status would survive pre-existing in addition to so excluded.

I in addition to so turned to around non-insurance (but ACA-compliant) options, in addition to asked if she was familiar alongside Health Care Sharing arrangements; she was not. So I explained to her that, although I don't write these myself, I produce know that at that topographic point are a lot of folks who recall they're pretty good (and besides a lot who recall they're a rip-off, of course). I besides asked if she knew nearly Direct Primary Care (DPC) and, unsurprisingly, she did not. And so I explained how DPC worked, in addition to how to move the The Sticker pretty much dictates this course of pedagogy of action.

At the cease of the conversation, I asked if she had whatever other questions, in addition to she said "no, I'm going to telephone telephone the Exchange let on in addition to instruct my conception changed." And in addition to so she hung up.

Gee, Pam, you're quite welcome.

And rotsa ruck alongside that.

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